Clear, human-readable information about the data we collect, why we collect it, and the controls you have.
Only what’s needed to run Roomatos safely and match you with compatible people.
Name, email, language, authentication metadata.
Data you add to help us match you.
Direct messages with matches are stored to deliver the chat experience.
Anonymous or pseudonymous metrics to improve the product.
Limited signals to prevent abuse and fraud.
We follow GDPR principles where applicable.
We keep data only as long as necessary.
| Data type | Retention period |
|---|---|
| Account & profile | While your account is active (deleted when you delete your account) |
| Messages | Up to 24 months after last activity, or sooner if you delete the thread |
| Analytics (aggregated) | 12–24 months in aggregate form only |
| Legal/abuse logs | As required to comply with law or resolve disputes |
You’re in control. Use these self-service tools or contact us.
Control how we use cookies and local storage on your device.
No. We do not sell personal data. We use data only to deliver the service and improve it.
Primarily in EU-oriented regions with reputable providers. Specific storage may vary by sub-processor.
Email us and include as much detail as possible so we can investigate.